1. How are frozen foods shipped?

We use the next-day express delivery service of the transportation company, and use high-quality packaging boxes and effective insulation measures to ensure that the food maintains the ideal temperature during transportation.

2. How to store frozen packaged food?

To maintain quality, all food must be stored in the refrigerator upon receipt and consumed by the date marked on the packaging.

3. How can I order and pay?

You can select your favorite products through our website, add them to your shopping cart, and follow the checkout process to complete your order.

4. Can I cancel or modify my order?

Sorry, production will begin once we receive your order and cannot be canceled or modified.

5. Can I return or exchange goods?

We will only offer a refund or exchange in the rare event that we make an error resulting in an incorrect order.

Please inspect the item immediately upon receipt and if the item is defective, damaged or you received the wrong item, please contact us immediately so we can assess the problem and deal with it.